Terms and Conditions

Detailed Description of Goods and/or Services:

Creative Space Media (Pty) Ltd is a business in the media industry that markets event management and content generation.

Return and Refunds Policy:

The provision of goods and services by Creative Space Media (Pty) Ltd is subject to availability. 

Cancellation Policy:

• All cancellations must be sent to Creative Space Media in writing
• No verbal cancellation will be accepted
• All bookings cancelled will be subject to the following condition:
  – 50% Cancellation fee of the total package if cancelled 60 days prior to the event date
  – 100% Cancellation fee of the total package if cancelled 30 days prior to the event date
• Creative Space Media reserves the right to cancel the reservation without written or verbal notice.
• Payment due in full on receipt of invoice.

Customer Privacy Policy:

Creative Space Media (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Protection of Personal Information Act

Payment Options:

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Creative Space Media (Pty) Ltd bank account, the details of which will be provided on request.

Merchant Outlet Country and Transaction Currency:

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility:
Creative Space Media (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of Domicile:

This website is governed by the laws of South Africa and Creative Space Media (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 8 Sheldon Place, 5 Lone Close, Lonehill,2191.

Variation:
Creative Space Media (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information:
This website is run by Creative Space Media (Pty) Ltd  a private company based in South Africa trading as Creative Space Media (Pty) Ltd and with registration number 2015/288142/07.

Contact Details:

• Support Email: admin@creativespacemedia.co.za
• Support Telephone: 011 467 3341